Founding Design Engineer · Toronto

Senior Product Designer and Operations Leader with 12+ years delivering 0-to-1 and scaled ecosystems for B2B SaaS, fintech, and complex enterprise platforms. Bridges conceptual design and technical execution through modern AI workflows — treating code as the ultimate source of truth. Accelerated time-to-market, built scalable design systems, and drove measurable outcomes — including +25% user satisfaction — through engineering partnerships and strategic product vision.

Experience

Operations Manager & Design Engineer Lead at MarketPlate

Aug ’24 — Present

  • Spearheaded the end-to-end product strategy and operational framework for an all-in-one B2B restaurant management platform.
  • Architected scalable design systems and high-fidelity prototypes, treating design as the conceptual blueprint and AI-assisted tools to accelerate front-end technical execution.
  • Aligned product discovery with core business goals, prioritizing agile engineering backlogs through competitive analysis and structured usability testing.
  • Tightly managed the design-to-development handoff, reducing release friction and ensuring strict adherence to cross-platform UI standards.

Co-Founder & Product Designer at SendNow Email Marketing

Aug ’21 — May ’23

  • Led the end-to-end design and successful launch of a 0-to-1 B2B email marketing platform MVP.
  • Validated core user journeys for campaign management, list building, and onboarding through rigorous customer interviews and heuristic evaluations.
  • Accelerated time-to-first-campaign metrics by enforcing strict scope discipline and delivering highly technical, interactive prototypes.
  • Scaled UI consistency across the application by building and maintaining comprehensive component libraries and reusable design patterns.

Senior Product Designer at Demand Science

Sep ’21 — May ’23

  • Directed the UX/UI strategy and execution for multiple B2B SaaS surfaces, including Klarity, ReplyForce, and a proprietary Chrome extension.
  • Engineered a centralized design system spanning 3+ product lines, encompassing design tokens, scalable components, and streamlined engineering handoff documentation.
  • De-risked the product roadmap by executing structured usability readouts that directly informed high-impact Information Architecture and interface optimizations.
  • Conducted rigorous design QA and delivered comprehensive interaction specs through continuous release cycles.

Senior UX/UI Designer at Intuit Canada

Oct ’17 — Aug ’18 · Aug ’19 — Feb ’21

  • Owned the end-to-end UX and UI design for high-traffic, accessible seasonal releases across TurboTax and ProFile software ecosystems.
  • Orchestrated multi-channel tax-season product launches, coordinating seamlessly with cross-functional engineering and product marketing teams.
  • Executed pre-production usability testing and A/B conversion experimentation on core user paths, portals, and landing pages to maximize product engagement.

Education

Advanced Diploma, Advertising & Graphic Design
Humber College — Toronto, ON · 2011 – 2014

Skills

Product Strategy & UX — B2B SaaS · Fintech Ecosystems · Information Architecture · Wireframing · High-Fidelity Prototyping · Agile Methodologies · Operational Strategy

Design Systems & Tools — Figma · FigJam · Miro · Scalable UI Libraries · Design Tokens · Component Libraries

Technical Execution & AI — AI-Assisted Development · Cursor · Claude · GitHub Copilot · HTML/CSS Integration · Code-as-Source-of-Truth Workflows

Research & Testing — Usability Testing · Heuristic Evaluation · WCAG Accessibility Standards · A/B Experimentation